Privacy Policy, Legal Notice and Cookie Policy
1. Legal Notice
In accordance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:
Website Owner: Minttu
Tax Identification Number (NIF/CIF): 02739058B
Registered Office: C/Juliana, 6, 203, 28280 El Escorial, Comunidad de Madrid, Spain
Email: ross@minttu.es
Website: www.minttu.es
Business Activity: Online sale of xylitol mints and related products
2. Purpose of the Website
Minttu operates this website to offer products for sale online and to manage orders, payments, deliveries and customer enquiries.
By accessing and using this website, users agree to comply with the terms set out in this Legal Notice and the related policies published on the website.
Privacy Policy
3. Data Controller
For the purposes of Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the data controller is:
Minttu
Email: ross@minttu.es
Registered Office: C/Juliana, 6, 203, 28280 El Escorial, Comunidad de Madrid, Spain
4. Personal Data We Collect
Depending on how you interact with the website, we may collect:
Information Provided by You
- Name and surname
- Postal address
- Email address
- Telephone number
- Order and purchase information
- Information contained in messages or enquiries you send to us
Payment Information
Payments are processed by authorised third-party payment providers. Minttu does not store complete payment card details.
Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookie-related information
5. Purposes of Processing
We process personal data for the following purposes:
- Managing and fulfilling orders
- Processing payments and deliveries
- Providing customer support
- Issuing invoices and complying with legal obligations
- Improving website performance and user experience
- Preventing fraud and ensuring website security
- Sending marketing communications where consent has been provided
6. Legal Basis for Processing
Depending on the purpose, processing is based on:
- Performance of a contract
- Compliance with legal obligations
- Consent
- Legitimate interests, including website security, fraud prevention and service improvement
7. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected and to comply with legal obligations.
Typical retention periods include:
- Customer and transaction records: up to 6 years where required by tax and accounting legislation
- Customer service communications: for as long as necessary to resolve the enquiry
- Marketing data: until consent is withdrawn
- Cookie data: according to the duration specified in the Cookie Policy
8. Recipients of Data
Where necessary, personal data may be shared with:
- Courier and logistics providers
- Payment service providers
- Hosting and technology providers
- Professional advisers where legally required
- Public authorities where required by law
These service providers process data only under appropriate contractual safeguards and in accordance with applicable data protection legislation.
9. Your Rights
You have the right to:
- Access your personal data
- Request rectification of inaccurate data
- Request erasure of your data
- Object to processing
- Request restriction of processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise your rights, please contact:
We may request additional information where reasonably necessary to verify your identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
Cookie Policy
10. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember preferences and provide analytical information.
11. Cookies Used on This Website
This website may use the following categories of cookies:
Strictly Necessary Cookies
These cookies are required for the operation of the website and cannot be disabled.
Examples include:
- Shopping basket functionality
- User session management
- Security features
Analytics Cookies
These cookies help us understand how visitors use our website so that we can improve its performance.
Examples may include:
- Google Analytics
- Similar website analytics tools
Advertising and Marketing Cookies
Where applicable, these cookies may be used to:
- Measure advertising performance
- Deliver relevant advertisements
- Enable remarketing campaigns
Examples may include services provided by Google, Meta (Facebook) or similar advertising platforms.
12. Managing Cookies
When you first visit our website, you will be given the option to accept, reject or customise non-essential cookies through our cookie consent banner.
You can also manage cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
13. Security Measures
Minttu implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration.
These measures include:
- HTTPS/SSL encryption
- Secure hosting infrastructure
- Restricted access to personal data
- Regular software and security updates
14. Intellectual Property
All content available on this website, including text, images, graphics, logos, designs and software, is protected by intellectual and industrial property rights.
No content may be reproduced, distributed, modified or exploited without prior written authorisation from the rights holder.
15. External Links
This website may contain links to third-party websites. Minttu is not responsible for the content, availability or privacy practices of external websites.
Users should review the privacy policies of any third-party websites they visit.
16. Related Policies
Information regarding purchases, deliveries, returns, refunds and legal guarantees can be found in our Terms and Conditions and Withdrawal, Returns and Refunds Policy.
17. Governing Law and Jurisdiction
This Legal Notice, Privacy Policy and Cookie Policy are governed by Spanish law.
Any dispute arising from the use of this website shall be resolved in accordance with applicable consumer protection legislation. Where permitted by law, disputes shall be submitted to the courts and tribunals corresponding to the consumer’s place of residence.